How does PageMe protect patient privacy and confidentiality?
Can PageMe replace my pager?
We do recommend you keeping your pager for urgent matters. PageMe is not yet a replacement for a standard pager, rather it is a replacement for sending unsecured SMS or email about patients.
Is PageMe approved by CMPA?
CMPA does not endorse any specific products as a matter of their policy. However, CMPA has reviewed PageMe and indicated that it is in line with good privacy protection practices.
Can I use this app for patient emergencies?
No. Do not use PageMe as a response to critical cases. PageMe is not a replacement for a standard pager, rather it is a replacement for sending unsecured SMS or email about patients.
We recommend you to use your current communication tools that you are using to respond to critical cases.
Does PageMe confirm receipt of a message, or allow escalation notifications?
Yes, when using PageMe you can see if your message was received or not. People who are indicated as being on-call would receive a unique paging sound that will escalate until the message is received.
Can I save photos or videos to my phone using PageMe?
The act of saving photos or videos to an unsecured phone is not allowed, and PageMe does not store any images or videos on your phone. However, using one of the PageMe extensions, the PageMe user will be able to obtain a patient’s signed permission (on the phone) and then the image can be saved.
Can PageMe be used to send medical orders?
Yes, the Medical Request function within the app can be used to send any medical request, including orders. The order can then be edited or approved by the recipient and sent back for countersignature.